Volume 3, Number 1, June 2013

Issues and Challenges with Global Outsourcing of Manufacturing Jens Graff		1-22

Use of Rapid Productisation in Welfare Service Kai Hänninen, Tuomo Kinnunen, Harri Haapasalo, Martti Saarela, Matti Muhos		23-44




A Study of the Relationship between Information Technology, Business Process Reengineering, and Employee Performance Evaluation Shaio Yan Huang, Chao-Hsiung Lee, An-An Chiu, Jet-Ji Hsieh		45-64


How well do you know your customers? A three dimension gaps analysis Chien-Lin Lin, Ming-Chun Tsai		65-90